Last updated on July 2021
What personal information does Sweese collect?
To better provide you with products and services offered on our site, Sweese may collect personally identifiable information, such as your:
- First and Last Name
- Birthday (optional)
- Phone number (optional)
- E-mail address
This information is used to identify you as a Sweese member, process your order, deliver products and services, process payments, update our records, and manage your account with us under our terms.
Sweese collects information about your actions on the website, such as viewing or purchasing products.
If you purchase Sweese products, we collect billing information. This information is used to complete the payment. PayPal is the only payment method currently. We do not collect credit card info.
Information you submit or post
We may collect the information you post on our website, for instance, when you leave a product review and blog comment. We may also collect information when you send us a message through the “Contact us” page, live chat, or similar sections or when you participate in a promotion event.
Cookies are small text files sent to or accessed from your web browser or your device’s memory. A cookie typically contains the name of the domain (internet location) from which the cookie originated, the “lifetime" of the cookie (i.e., when it expires), and a randomly generated unique number or another identifier. A cookie will also contain information about your devices, for example, user settings, browsing history, and activities conducted while using the site and applications. By linking the information in these cookies with other customer information you provide to us, for instance, when you log into the site or application, we may identify the cookie information that relates to you.
From time to time, we may supplement the information we collect about you with outside records from third parties. For example, we may also receive technical data from analytics providers such as Google Analytics.
Why Do We Collect Your Personal Information?
Personalize Your Experience and Enhance Our Services
We offer you an enhanced service through our internal demographic insights into various information of our membership including personal information, profile information, and membership account information. According to your preferences, including identifying relevant products, services, and events that may interest you, personalizing your experience with Sweese.
Email marketing: Periodic email communications about products sold or marketed by Sweese, shipping discounts, or special offers.
SMS marketing: Informing you via message about products sold or marketed by Sweese, shipping discounts, or special offers.
The Change of Policy Information and Enforcement
We'll send you information about features on our website or changes to our policies.
To enforce our Terms and Conditions and other policies.
Detect, investigate and prevent activities that may violate our policies or be illegal.
Integrating Your Information
We may combine the information you submit with other information we have collected from you, on-site or off-site.
Keeping Your Information
Who we may share your information?
We may use third-party vendors to perform certain services on behalf, such as hosting our website, designing and operating website and functionality, payment processing, tracking website activities and analytics, or perform other administrative services. We may provide these suppliers with access to user information, including customer, usage, and system information, to provide you with better services. Third-party vendors are required to protect and secure Customer Data with appropriate controls. Third-party analytics and other service providers, as referenced in this Policy, may set and access their tracking technologies on your device. They may otherwise collect or have access to information, potentially including Personal Information.
We may share Customer, Usage, and System information collected with our service providers, such as hosting vendors, advertising service providers, data analytics and customer support providers, IT service providers, and list managers. We share your information, including your payment information, as appropriate to process your payment for a service or to complete a transaction.
Under certain circumstances where is permitted by laws, in accordance with laws or with your consent, we may disclose your personal information to third parties (including jurisdictions), reasons are as following:
- To conform with laws and regulations
- To comply with any legal or regulatory process
- To obtain legal advice, for credit risk reduction
- To prevent and detect fraud
- To protect and defend the rights and property of Sweese and other members of the Sweese group.
At all times where we disclose your information for credit risk reduction and fraud prevention, we will take all steps reasonably necessary to help ensure that it remains secure.
Security of your Personal Information
We take reasonable steps to protect your personal information against unauthorized or accidental access, processing, erasure, loss of use. Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your data, we cannot guarantee the security of your personal information submitted to us. Any transmission is at your risk.
However, we do use strict procedures and security features to prevent unauthorized access wherever possible. Personal information may be accessed by persons within our organization or our third-party service partners who require such access to carry out the purposes indicated above or other purposes as permitted or required by the applicable law.
Personal information provided to Sweese via the Site, Application, and online credit card transactions is transmitted through a secure server using Secure Socket Layering (SSL), encryption technology. When the letters "HTTP" in the URL change to "HTTPS," the "s" indicates you are in a secure area employing SSL; SSL encrypts ordering information such as your name, address, and credit card number. Our customer service center and stores also operate over a private, secure network. Please note that e-mail is not encrypted and is not considered a secure means of transmitting credit card information.
Update to this Policy
(b) agreement to abide and be bound by that Policy.
Children Under Thirteen
Based on The Children's Online Privacy Protection Act (COPPA) in the United States.
Our website is not for children under 13 years old. We do not provide services to children or knowingly collect or solicit personal information from children under 13 years of age. If you are under thirteen, you must ask your parents or guardians to use this website.
There are many ways to contact us:
- E-mail us
Sending an email to us at info@Sweese.com or contact us. You can expect to receive a response from Sweese Customer Service within 24 hours (Monday through Friday).
- Live chat
Using our Live Chat feature to chat online with a Sweese Customer Service representative (available 9:00 a.m. – 6 p.m. ET Monday - Friday).